By selecting UK flag, you have now set your site language to English. If you'd like to change your language preference again, simply click on one of the other flags.

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こちら Japan flag を選択して頂くと、言語設定が日本語に切り替わります。設定変更後は以下の機能が利用可能です。

  • 日本語版ウェブサイトへのクイックアクセスが可能となり、日本語の刊行物をご覧頂けます。

  • 日本語版が閲覧可能な刊行物や記事については、日本語が優先表示されます。表示言語については Japan flag をご参照下さい。

閉じる 言語設定を切り替えたい場合には、国旗のマークをクリックして下さい。

By selecting Japan flag, you have now set your language to Japanese. This has several benefits, including:

  • Providing quick access to our Japan page, which collates all our Japanese content in one place.

  • Ensures that content is presented to you in Japanese first, if we have an article, publication or webpage available in Japanese. Look out for the Japan flag indicators across the site.

Close If you’d like to change your language preferences again, simply click on one of the other flags.

点击选择 China flag,可将网站语言设置为中文。这能帮助您:

  • 快速访问我们的中国区页面,该页面将有网站内容的中文汇总。

  • 在我们的文章、出版物或者网页有中文版本提供的情况下,确保首先向您展示的是中文版本的内容。您可关注站点上的 China flag 按键。

关闭 点击任意其他国旗,可切换您的语言偏好。

By selecting China flag, you have now set your language to Chinese. This has several benefits, including:

  • Providing quick access to our China page, which collates all our Chinese content in one place.

  • Ensures that content is presented to you in Chinese first, if we have an article, publication or webpage available in Chinese. Look out for the China flag indicators across the site.

Close If you’d like to change your language preferences again, simply click on one of the other flags.

North has merged with Standard Club to form NorthStandard.
Find out more about NorthStandard here or continue on this site to access information and resources.

Right Crew

The Right Crew

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It’s important to attract, recruit, retain and care for the the right crew for your business. We are committed to highlighting and promoting good practice and innovative ideas across the industry; assisting in better care for the seafarer, mitigating claims, reducing costs and improving service to Members.

Take a look at some of the benefits available to our Members, as well as our latest articles and publications relating to crewing. This includes helping you to employ the right crew, through to supporting the health and wellbeing of your people.

Want to know more?

You can contact our right crew experts Colin Gillespie or Belinda Ward on +44 191 232 5221.


Right Crew FAQ's

What is the right crew?

The ‘right’ crew for your operations will, of course, depend on the type of vessels you operate, where you operate them, the demands of the sector(s) you operate in, and your own company preferences. We’ve developed a series of briefings which are aimed at assisting North Members to attract, recruit and retain the ‘right’ crew. Our briefings are not a ‘how to’ but rather are intended to stimulate thought and discussion by highlighting good practice and innovative ideas. Read more in our employing the right crew area. 

How can North support me in finding the right crew?

When recruiting new crew members, it’s important that they reflect your business attitudes and culture. It’s important that you not only want to attract, recruit and retain the right crew but also highlight the proper care for them to ensure their safety and success in their role.  North works hard to initiate good practice across the shipping industry; we assist in better care for the seafarer, mitigating claims, reducing costs and improving service to our Members. Find out more on how to attract, recruit and retain the right crew in our briefing series

Our Right Crew team is always available for any questions, please contact Colin Gillespie or Belinda Ward to start your journey to getting the Right Crew. 

Which crew care programmes are available to North members?

North’s dedicated crew care programmes aim to reduce incidents and ensure the crew members are kept in good health, and when necessary assist seafarers if they suffer from injury or illness. Mental health is also incredibly important to the overall wellbeing of every crew. Through our dedicated My Mind Matters at Sea website we provide useful information and resources for the emotional welfare of seafarers. Additionally, in partnership with ISWAN, we launched Mind Call at Sea, a confidential and dedicated emotional support helpline for seafarers on North insured vessels. North Members also have access to our two enhanced pre-employment medical programmes, which are available in both the Ukraine and the Philippines. We also have a Post Repatriation Medical Scheme for Filipino Seafarers. Finally, if you’re a North Member in need of medical assistance for your crew in the USA, First Call offers fast, reliable and effective support. To find out more on our crew care initiatives, please contact Belinda Ward.

How can I be more aware of signs of crew members struggling with mental health issues?

It is important to understand that mental health is not discriminative and can affect anyone at any age. Recognising mental health is the first step in providing the support needed to help recovery. If you notice a change in a crew member’s physical and emotional / behavioural symptoms, you must address the issue. North Members have access to our My Mind Matters at Sea website, which is an important source of information and resources for emotional wellbeing at sea. If you or a member of your crew need to talk to someone about emotional wellbeing, Mind Call at Sea is a confidential helpline North offers to support those struggling.

How can I ensure my crew are well informed about safety regulations?

We have a wide range of resources available to our Members, including  publications, posters and initiatives that can be located on the vessel where they will be most visible to help improve awareness of your safety campaigns. If you are a North member, safety guides are available via your MyNorth area, these include topics on Personal Injury Prevention and A Safety Guide for New Members If you have any more questions, get in touch with our loss prevention team today! We are always on hand to help. 


COVID-19 & Impact on Crew Changes

COVID-19 & Impact on Crew Changes

We've collated all our guidance, articles, publications and industry resources in one place, to help shipowners with the challenges of carrying out crew changes during COVID-19.

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Welcome to

We've merged with Standard Club to form NorthStandard, this means a new name and look for us, and even better service, support, and cover for you.

You can find out more about NorthStandard on our new website here. As part of the NorthStandard Group, please continue to use nepia.com for your industry news, publications and expertise as well as club rules and contacts.