Senior Claims / Claims Executive (Middle East, India & Africa)
As one of the leading global marine insurers, we aim to deliver the exceptional service and support that helps our members overcome risks and achieve their operational and technological goals.
At the heart of this ambition lies our remarkable talent.
We have an opportunity to join the P&I department as a Claims Executive at our Newcastle office. In this exciting role, you’ll be responsible for handling many different P&I claims, including those that are more difficult and complex, from notification to completion.
Your main duties will include:
- Checking the legitimacy of claims against the P&I Rules and the member’s terms of entry.
- Maintaining files, reports, Claims Summary Documents and Estimate Review (ESR) with accurate, detailed and timely information/documents.
- Acknowledging receipt and properly handling claims and enquiries, consulting with members throughout.
- To handle claims appropriately and cost-effectively.
- Working closely with the Loss Prevention Department on claims, member reviews and as the condition of entered vessels and the performance of crew requires.
- Involving FD&D Department in a timely manner in relevant cases.
- Informing the Underwriting Department of any unusual risks detected.
- Taking responsibility for and engaging in additional projects and activities of the P&I department, including Sector and Expertise Groups, training, team development and member relationships.
Ideally, you’ll have:
Essential Skills/Qualifications/Experience
- Degree (preferably in Law) or equivalent (e.g. Master Mariners Certificate)
- IT literate with a good working knowledge of MS Office and adaptability.
- Good interpersonal skills always appropriate to cultural diversity and with the ability to communicate well both verbally and in
- Flexible with availability to be able to service needs of clients and geographical sector colleagues.
Preferred Skills/Qualifications/Experience
- Previous shipping law or industry experience (2-5 years).
In return, we’ll offer you:
- The opportunity to enhance your experience and to help the P&I department achieve our ambitious goals
- A competitive salary and benefits package
- The opportunity to learn new skills and develop your career
- An open and collaborative office environment
- A best-in-class approach to hybrid and flexible working
To apply please contact recruitment@nepia.com
Our working culture
We are committed to providing a supportive environment that welcomes people from all backgrounds – where your views are encouraged, and your unique talents have the space to thrive.
Our people-led culture gives you the power and choice to shape your career and aspirations as you choose – enabling you to be the best you can be, bring out the best in us, and truly make a difference.
As a socially responsible global business, we give back to the local communities we work with and within. We are committed to greener, ethical, sustainable internal practices, while using our influence to help drive external change.
About NorthStandard
We are one of the largest clubs in the International Group of P&I insurers, offering members and brokers the broadest range of marine insurance products in one place.
Complementing our standard and extended P&I, we also provide over 10 specialist covers to ensure shipowners and operators can trade and travel with confidence in everything they do.
Our footprint spans the world, with offices covering all major shipping regions, including Asia (China, Hong Kong, Singapore and Japan), Australasia (Australia and New Zealand), Europe (UK, Ireland and Greece), and the USA.
We employ over 650 people globally, providing an unmatched depth and breadth of expertise, plus a dynamic, flexible, innovative, and responsive service. One best placed to meet today’s evolving needs, while anticipating tomorrow’s.