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Welcome
To mark this important anniversary, we’ve launched this special publication and a dedicated website to record the major milestones of the last 20 years and through interviews with our team, we reflect on the past and guide us through the present and into the future.
When we first opened our doors back in October 2000, we started with just four people. Today, we continue to go from strength to strength and our team has grown to over 20 people in Piraeus who, alongside support from our team in Newcastle, collectively look after over 80 fleets with local Greek owners.
Adjusting to a new world
Since the early part of 2020, the Covid-19 pandemic has been a testing time across all aspects of our lives. Throughout, the shipping industry has played a critical role in maintaining supply lines across the globe, highlighting the importance of both the sector and the role of individual seafarers as “key workers of the sea”, culminating in a public campaign recognising their contribution to our daily lives. The Greek shipping industry has made an outstanding contribution to this worldwide resilience.
At North, our response to the pandemic has been guided by our core purpose: Enabling our Members to trade with confidence. Throughout this special website and publication, we highlight the support and resources available to our Greek Members during these challenging times.
Supporting the local community
This year also marks the 10th anniversary of the North 150 charitable fund which has raised over one million US dollars globally through generous donations from our Members and staff volunteer work. Supporting local communities has always been integral to our Greek team and over the years our involvement in these important activities has grown. We’re also supporting future generations of Greek shipping with our loss prevention and educational initiatives at the Merchant Marine Academy on Hydra and assisting merchant navy cadets through Isalos.net.
Thank You
Finally, I’d like to take this opportunity to thank you, our Members, for your continued support over the last 20 years. Our Greek Members are very important to the Club, representing over 25% of our owned fleet. We’re also privileged to have made so many strong and enduring relationships which run beyond opening our first office in Piraeus some 20 years ago. We look forward to continuing and developing our relationship with you in the future.
We hope you enjoy reading about our time in Piraeus.
σας ευχαριστώ
Paul Jennings
Chief Executive
20 Years in Piraeus - Greek Office Anniversary
To mark our 20 year anniversary in Piraeus, we’ve launched this special publication to record the major milestones over the years and to look to the future.
DownloadWelcome

A Port of Refuge - Ioanna Procopiou
North Vice-Chair, Ioanna Procopiou discusses her relationship with North
Read more
20 years ago - Mike Salthouse
Mike Salthouse discusses first moving to Greece and his role in establishing our first Greek office.
Read more
My family home – Tony Allen
Tony Allen reflects on the growth of our Greek office and how Greece is now his family home.
Read more
Local Service Built Around You – Gordon Robertson
Gordon Robertson discusses that while our working environments may have changed during Covid-19, our service to Members has not.
Read moreGreek Office Timeline
Take a look at the key developments and events from us first opening our doors in Piraeus to present day.
Your Local Greek Team
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Tony Allen
Head of P&I Claims - Greece
- Office
- +30 210 428 3038
- Mobile
- +30 694 650 3267
- tony.allen@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Gordon Robertson
Head of Greece
- Office
- +30 210 428 3038
- Mobile
- +30 694 159 4666
- gordon.robertson@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Dev Lajmi
P&I Claims Director - Greece
- Office
- +44 191 232 5221
- Mobile
- +44 7985899211
- dev.lajmi@nepia.com
- Office Location
- UK (Newcastle)
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Gillian R. Stanton
FD&D Claims Director - Greece
- Office
- +30 210 428 3038
- Mobile
- +30 695 108 7285
- gillian.stanton@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Antigone Yanniotis
FD&D Claims Director - Greece
- Office
- +30 210 428 3038
- Home
- +30 210 982 8792
- Mobile
- +30 694 650 3266
- antigone.yanniotis@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Kostas Katsoulieris
P&I Claims Director - Greece
- Office
- +30 210 428 3038
- Mobile
- +30 694 887 3099
- kostas.katsoulieris@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Effie Koureta
P&I Claims Director - Greece
- Office
- +30 210 428 3038
- Mobile
- +30 694 484 4387
- effie.koureta@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Clare McDowall
P&I Claims Senior Executive - Greece
- Office
- +30 210 428 3038
- Mobile
- +30 6948 98 29 20
- clare.mcdowall@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Dimitra Capas
FD&D Claims Senior Advisor - Greece
- Office
- +30 210 428 3038
- dimitra.capas@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Alexianna Kalafati
FD&D Claims Senior Advisor - Greece
- Office
- +30 210 428 3038
- Mobile
- +30 694 478 8043
- alexianna.kalafati@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Angelina Kofopoulou
P&I Claims Executive - Greece
- Office
- +30 210 428 3038
- Mobile
- +30 694 898 2919
- angelina.kofopoulou@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Elisavet Papoutsi
FD&D Claims Senior Advisor - Greece
- Office
- +30 210 428 3038
- Mobile
- +30 6944 32 44 74
- elisavet.papoutsi@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Anna Sarafidou
Office Manager, Greece
- Office
- +30 210 428 3038
- Mobile
- +30 697 778 0835
- anna.sarafidou@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Frances Eves
Claims Operations Senior Executive - Greece
- Office
- +30 210 428 3038
- Mobile
- +30 693 424 6280
- frances.eves@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Christina Christoforidis
Claims Operations Executive - Greece
- Office
- +30 210 428 3038
- Home
- +30 274 102 0698
- Mobile
- +30 69 89 478 026
- christina.christoforidis@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Eleni Stratou
Claims Operations Executive - Greece
- Office
- +30 210 428 3038
- eleni.stratou@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Elina Triandafyllidi
Claims Operations Executive - Greece
- Office
- +30 210 428 3038
- Mobile
- +30 694 667 2303
- elina.triandafyllidi@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
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Nicole Chrysikopoulou
Receptionist - Greece
- Office
- +30 210 428 3038
- Mobile
- +30 695 634 6274
- nicole.chrysikopoulou@nepia.com
- Office Location
- Greece - Piraeus (Temporarily closed for refurbishment, see Athens address)
Our Greek Office
We interview three long-standing members of our Piraeus office on how the office has developed over the years.
North's Greek Team

Your Time in our Greek Office

Q&A
Over the years, we’ve had colleagues from our global offices come and work with us in Piraeus. We interview some familiar faces on their time living and working in Greece.
Read moreHelping you trade with confidence

North in the community
Find out how the team in Greece delivers on our Corporate Social Responsibility Programme ‘North in the Community’.
Read MoreWhat's to come
We’re preparing programs of webinars and materials for specific ship type topics for bulk carriers and tankers, while also providing bespoke packages for Members with LNG, LPG and container ships. The latest in our series is focused on tanker claims and was held on 15 December, details of which can be found below.
We’re also hoping to bring back some of your old favourites like our Yacht Club Seminar subject to the prevailing COVID-19 restrictions at that time. Details of which will be provided next year and will as ever be subject to our Government’s advice and guidance.
Stay tuned for further updates in the new year!
Latest Webinar
15 December 2020 | Webinar: Cargo Contamination on Tankers, Causes and Cures |
The third webinar in our series to Greek Members focused on tanker claims. We were joined by John Southam (Loss Prevention Executive), Rod Maclennan (Loss Prevention Executive), Gagan Dhillon (Director, Claims) and Rasmus Tideman (Senior Executive, Claims) from North alongside James van der Heiden from De Haas van Oosterhout Marine Experts. |

Patience, Persistence and Passion
Captain Gagan Dhillon, Gordon Robertson, Ben Roberts and Phil Eccleston look at how North’s service proposition has adapted to meet our Greek membership's changing needs over the last 20 years.
Read more