Senior Executive (Claims)
Lucy joined North in 1999 and has been a member of the Claims Department since 2002. Lucy deals specifically with personal injury claims, stowaways, passenger and all other people claims. Lucy is jointly responsible for the Club's enhanced pre-employment medical (PEME) programmes and the post repatriation medical (PRM) programme in the Philippines. In 2007 Lucy obtained an LLB (Honours) law degree from Northumbria University.